Data Deletion

Last updated 30 July 2026

This page explains how to delete your PromoteMe account and the personal data associated with it. PromoteMe is operated by OnePal solutions d.o.o. za usluge (info@promotemee.com).

1. How to request deletion

In the app: go to Settings → Privacy & data and choose to delete your account.

By email: write to info@promotemee.com from the email address registered to your account and ask us to delete your data. We may ask you to confirm ownership of the account.

2. What we delete

We delete or anonymise the personal data associated with your account: account details, business (Objekt) data, connected-social links and stored access tokens, content (posts, media, captions), messages, analytics and AI-usage records.

3. Timing

We complete deletion within 30 days of your request. Some records may be retained longer only where required by law (for example invoicing and tax records).

4. Content already published to social networks

Deleting your PromoteMe account removes the connection and any access tokens stored on our side. Content already published to a social network stays on that network and must be removed there directly.

5. Contact

Questions about deletion: info@promotemee.com — OnePal solutions d.o.o. za usluge, Trg žrtava fašizma 1, 10000 Zagreb, Croatia.